The sales & Support staff has extensive training and prior hands-on experience with excellent product knowledge which allows them to strive to provide you precisely what you need and when you need. When a customer talks to us, the customer is directly in contact with an expert who assists them in selling the right computer at the right price. We are not only interested in selling but we also pride in offering the very best after sales service and support. Our goal is customer’s total satisfaction

Return Material Authorization

RMA Request Form





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Terms And Conditions:
1) All Goods are covered under USA warranty or international warranty where stated. We will not accept products with international warranty for repairs.
2) All goods must be shipped to Gulf Micro Systems at customers expense and Will be repaired in the GMS Service Center free of cost provided they are under Warranty.
3) Most Refurbished products have 90days Mfg. Warranty unless otherwise stated by the GMS.
4) We will ship back the repaired merchandise on our cost
5) All goods returned on RMA will be repaired only, no credit or Replacement will be provided
6) Please allow 2 to 4 weeks to get the product repaired from the date We receive it
7) Manufacturer’s warranty conditions take precedence. e.g. Physical damage, spillage is not covered under warranty.
8) In Order to get an RMA Number please Fill-up above form
9) Please do not ship any product without obtaining the RMA Number from GMS Service Center